Last Updated: November 11, 2024

At PaperGraderPro ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

1.1 Information You Provide

• Account information (name, email address, password)
• Profile information (educational institution, role)
• Uploaded content (documents, assignments, rubrics)
• Payment information (processed securely through Stripe)
• Communication preferences
• Support inquiries and correspondence

1.2 Automatically Collected Information

• Device information (browser type, operating system)
• IP address and location data
• Usage data (features accessed, time spent)
• Performance data and error logs
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining the Service
• Processing and grading uploaded assignments
• Generating feedback and analysis
• Account management and authentication
• Processing payments and maintaining subscriptions
• Sending service notifications and updates
• Improving and optimizing our services
• Analyzing usage patterns and trends
• Detecting and preventing fraud or abuse
• Complying with legal obligations

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Secure server infrastructure with regular updates
• Access controls and authentication mechanisms
• Regular security assessments and monitoring
• Employee training on data protection

4. Data Sharing and Disclosure

We may share your information with:

• Service providers (hosting, payment processing)
• AI/ML service providers for processing assignments
• Analytics providers (with anonymized data)
• Law enforcement (when legally required)

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods:

• Account information: Until account deletion
• Uploaded documents: 90 days after processing
• Payment information: As required by law
• Usage logs: 12 months

6. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Export your data
• Withdraw consent
• Opt-out of marketing communications

7. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session
• Remember your preferences
• Analyze usage patterns
• Improve service performance

8. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. International Data Transfers

We may transfer your information to countries other than your country of residence. When we do so, we implement appropriate safeguards and comply with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. GDPR Compliance

For users in the European Economic Area (EEA), we comply with GDPR requirements:

• Legal basis for processing
• Data minimization
• Right to be forgotten
• Data portability
• Breach notification

12. CCPA Compliance

For California residents, we comply with CCPA requirements and provide additional rights:

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access personal information
• Right to equal service and price

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: support@yourotherai.com
• Data Protection Officer: support@yourotherai.com

By using PaperGraderPro, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.